Privacy Policy

Privacy Policy

Last updated: [15-01-2024]

This Privacy Policy describes how Northbridge Goods (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from northbridgegoods.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services.

Information We Collect Directly from You

Information you submit to us through our Services may include:

  • Basic contact details: Name, address, phone number, email.
  • Order information: Billing address, shipping address, payment confirmation, email, phone number.
  • Account information: Username, password, security questions.
  • Shopping information: Items viewed, added to your cart, or added to your wishlist.
  • Customer support information: Details included in communications with us, such as messages sent through the Services.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include:

  • Device and browser information.
  • Network connection details.
  • IP address.
  • Information about your interaction with the Site.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, send notifications, manage your account, and handle returns.
  • Marketing and Advertising: To send promotional materials, personalized ads, and tailor your experience.
  • Security and Fraud Prevention: To protect against fraudulent activity and ensure account security.
  • Communications: To provide customer support and improve our Services.

Cookies

We use Cookies to improve our Site, remember preferences, and run analytics. For details on Shopify-powered cookies, visit: Shopify Cookie Policy.

You can manage your cookie preferences through your browser settings. Blocking cookies may impact certain features of the Site.

How We Disclose Personal Information

We may disclose your personal information to third parties, including:

  • Vendors or service providers (e.g., payment processors, shipping partners, customer support).
  • Business and marketing partners (e.g., Shopify).
  • Legal obligations (e.g., subpoenas, compliance with laws).

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us at info@northbridgegoods.com to request deletion.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access: Request access to personal information we hold about you.
  • Delete: Request deletion of your personal information.
  • Correct: Request corrections to inaccurate personal information.
  • Opt-Out: Opt-out of the "sale" or "sharing" of personal information.

To exercise these rights, contact us at info@northbridgegoods.com. We may request verification of your identity before processing your request.

Security and Retention

We take reasonable precautions to protect your information but cannot guarantee perfect security. Personal information is retained only as long as necessary to fulfill our obligations or comply with legal requirements.

International Users

Your information may be transferred and processed outside of your country, including the United States. If you are in Europe, we rely on recognized transfer mechanisms, such as Standard Contractual Clauses, to ensure your data is protected.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us: