Shipping Policy
Shipping Policy
Shipping Method
At Northbridge Goods, we provide a dependable delivery service to ensure that your item arrives on time. Your shipping options are determined by the size, weight, and location of your package. During the ordering process, you will be shown the shipping options available to you.
Delivery Time
Domestic Delivery Time: Handling Time + Transit Time
- Handling Time: 1 - 2 business days
- Transit Time: 16 - 28 business days
- Estimated Delivery Time: 18 - 28 business days
Order Cut-Off Time: 05:00 PM (Monday to Friday)
- All prices and figures are listed in USD.
- We do not charge any membership fees.
- Estimated delivery time depends on the shipping method selected at checkout.
Note: Delivery times are estimates and cannot be guaranteed. Factors such as weather conditions, unforeseen events, and customs delays may affect the actual delivery date.
Shipping Cost
We offer free standard shipping for all United States orders.
Tracking Information
Once your product has been shipped, we will notify you of the tracking number via email or through your account. You can use this tracking number to monitor the progress of your package. Please note that tracking information may take some time to update after you receive the tracking number.
Shipping Restrictions
Shipping restrictions may apply based on the item's size, weight, or compliance with governmental regulations. We reserve the right to cancel orders that do not adhere to these shipping limits, which will be clearly stated on the product page.
If you have questions about shipping eligibility, please contact our Customer Service Team at info@northbridgegoods.com before placing your order.
Address Changes
When checking out, please double-check that the mailing address you enter is accurate and complete. We are not responsible for any delays or delivery issues caused by inaccurate or incomplete addresses.
If you need to change your shipping address after placing an order, please contact Customer Service as soon as possible at info@northbridgegoods.com.
Lost or Damaged Packages
While we take precautions to ensure the safe delivery of your order, we cannot be held responsible for packages that are lost, stolen, or damaged during transit. If you encounter any issues with the delivery of your package, please contact the carrier directly to file a complaint.
Contact Us
If you have any further questions or need assistance with our shipping policy, please contact our Customer Service Team at info@northbridgegoods.com.
We are here to provide excellent support and ensure hassle-free shipping for all our customers!